Stop the search!
There is a platform that can do it all
The instant benefits
Low risk high reward
Our software and platform allows you to pick the best of the available technology on the market then integrate it all together in one place is an alternative to the typically high cost OEM solutions that are out on the market. We’re sure you’ve seen a few for yourself where one product is really good but to get a to work with the others nicely you have to buy their other sub standard products which come with their jaw-dropping prices.
We’re here to really work with you to uncover the core issues and finding solutions that work inside out. Not only will you save money month on month but our platform is guaranteed to reduce operation costs.
No PhD required
Meaning, our platform and software isn’t hard to get the hang of. Someone who is new to the business, who hasn’t been exposed to tech like this before will be able to use the software and we have dedicated Customer Success resources here in Australia to work with you online or in person.
It’s not something you have to fit with, instead we create highly configurable solutions so that it not only solves the targeted issues, but it will speak your business’ language and solve your specific business needs.
Tried and tested
You’re not the guinea pig. Our software is already tested with 15,000+ assets and 400+ accounts supported. Not only do we know that our solutions work for multiple businesses, but with each business having their unique fingerprint, we know that our software can easily integrate into the processes that you have now, we just improve upon them!
And just because we have something tried and true, does not mean we staying where we are. We are constantly innovating and creating so that your solution grows with your business! We’ve created mobile apps so that the software is easily accessible to your trusted teams in real-time!
Our Process
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Remember that unstructured data we mentioned earlier?
In the first step, we do a business-wide scan of all the sources that you pull data from.
We learn where existing sources could be better exploited and where new systems need to be put in place to collect more valuable data.
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Now, we bring together all of the data, sort through it, and transform it into information that you can actually understand and use. Data when used right can tell a very compelling story. This is what so many successful businesses use to make those critical decisions.
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We build you a specially tailored data management system, allowing you to control your processes and operations based on the insights that the data delivers.
The business analytics collected throughout this process will give you an entirely new perspective on scaling your business efficiently.
Case Studies
Real solutions for real companies, dive into our portfolio of case studies to see how powerful and impactful our offering is.
FAQs
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As with the integrations, if there is a feature or requirement that you would like added just reach out and let us know your idea. If it is something that lots of users will benefit from, we will cover the development ourselves. If it is something specific to your business, we will ask you to contribute to the development fee but share it. If it is something that you want to own as a competitive advantage or IP, we will issue you a quote and you will cover the entire fee for the development but you get the peace of mind that you are the only ones to use that feature or update.
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Absolutely! At Single Source, we prioritise user experience. That's why we've curated a comprehensive help centre with numerous resources to assist you in navigating our system and troubleshooting any queries. You can access this invaluable resource here.
If you require further assistance beyond the help centre, our dedicated customer success team is here to help. They are committed to promptly addressing all your questions and concerns and swiftly resolving any disruptions or technical
inquiries.
If you have any questions or need assistance, please feel free to reach us at enquiries@singlesource.com.au. We're dedicated to providing you with the best possible experience with Single Source!
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If the integration already exists, simply reach out to us for a quote and we will guide you through the implementation stages. Usually it is simply an account with API access enabled for the platform you wish us to integrate with. If the integration does not yet exist between Single Source and the Technology, we will present you a range of commercial options based on the size of the opportunity. More often than not, we will complete the integration development ourselves through our development roadmap.
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Usually we price on a per asset per month structure. Sometimes there are integrations that are not based around assets, and we agree with you on a fixed price for this before any work or integration is started. The pricing structure is easy to follow and allows access to all features – we don’t gatekeep value!
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Our pricing is designed to be easy and simple to digest. It is a one size flat fee, but sometimes we can gain efficiencies on any upfront or deployment fees with scale. If we can, we will pass on a saving!
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We conduct regular updates throughout the year, implementing bug fixes, incorporating new features, and refining existing functionalities. To minimise disruption to our customers' usage of the software, these updates are scheduled between 8:00 PM and 6:00 AM AWST. This ensures that our customers can continue to use the software uninterrupted during their regular working hours.
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We are committed to providing our customers with the most up-to-date and reliable software solutions. Our dedicated technical team works tirelessly to continuously improve our system and ensure its optimal performance.
Throughout the year, we conduct regular updates to our software, addressing any bugs, implementing changes, and introducing new features and enhancements. These updates are rolled out periodically to enhance the user experience and keep our platform at the forefront of technological advancements.
To keep our customers informed about the latest updates, we publish detailed release notes every month. These release notes provide comprehensive information about the changes made, ensuring transparency and clarity for our users. You can access our release notes archive on our website here.
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At Single Source, we value our customers' input and actively seek feedback to enhance our products and services. We offer scheduled opportunities for feedback through biannual surveys sent directly to our customers. Additionally, we encourage customers to reach out to us via email at any time with their feedback.
Upon receiving feedback, our dedicated team thoroughly reviews each submission. We may follow up with customers to gather further details or clarify any points. Our team then assesses the feasibility and potential impact of implementing suggested changes or features within our company.
While we strive to accommodate as many customer suggestions as possible, not all feedback may be immediately feasible for implementation. However, rest assured that each submission is carefully considered as we work towards continuous improvement and innovation in our offerings.